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Business established

Empowering community-based social enterprises

A social enterprise that supports disadvantaged groups in overcoming marginalization through their own social enterprises.

We provide product development, technical training, and market access to livelihood programs of marginalized communities e.g. former prison inmates, urban poor women, and indigenous groups.

This means added income that impacts their health, housing, and education, that allow families to achieve a dignified standard of living. Increased spending supports the local and national economy and reduces dependence on government welfare.

Facts

Legal status business
Formally registered
Year of establishment

2006

Sales (US$)
Two years ago: 40,246
Last year: 45,910
This year (forecast): 72,917
Year 2 (forecast): 81,250
Year 3 (forecast): 100,000
Net profit after tax (US$)
Two years ago: -8317
Last year: -33347
This year (forecast): -17189
Year 2 (forecast): -11100
Year 3 (forecast): 5,314
Total number of Employees
Two years ago: 2
Last year: 4
This year (forecast): 5
Year 2 (forecast): 6
Year 3 (forecast): 8

Finance needed

Finance needed for fixed assets (buying of machines, buildings, ...) 15,000
Finance needed for working capital (salaries, stock, rental, leasing, transport, ...) 300,000
Total finance needed (US$) 315,000

How do you expect this to be financed? Please note: the total amount mentioned here should be equal to the total finance needed at the previous question.

Own Contribution in cash 0
Loans (debt) 0
Share capital that you seek from investors (equity) 0
Other sources 300,000
Total finance needed (US$) 300,000

The Business

What is your product/service?

For our primary customers - Gifts and Graces 20 partner communities, our services are 1. product development, 2. technical training and support on enterprise management, 3. and market access for the livelihood products.

For our secondary customers - those who buy the livelihood products, our main products are the products of our partner communities. We also provide a birthday reminder service for some clients.

What customer need/problem do your products/services satisfy?

Livelihood communities do not have the financial and human resources on product development and marketing. Further they need technical help on livelihood management e.g. pricing, costing, production.

How will you make the product/service?

Gifts and Graces has in-house capability and taps volunteers to deliver the services to our partner communities. Specifically, G&G has an in-house designer and volunteer designers for product development. G&G has completed a lecture series on product development, record keeping, and social entrepreneurship. Resource persons were from G&G staff and volunteers. G&G board and staff market our communities' products.

Explain how you will sell your product/service (marketing strategy) and how you will reach your customers (distribution strategy)?

Marketing strategy consists of building the Gifts and Graces brand so that quality, value for money, empowering the marginalized are attributes associated with a G&G product.

Promotion and distribution will be to
1. corporate clients through one-on-one presentations
2. retail through bazaars, exclusive viewing parties, partnership with retail establishments, utilizing e-commerce, and social networking tools for a global presence
3. wholesale

To whom are you selling, what is your market?

70% corporate clients - The G&G corporate market consists of conference needs and gift giving needs to directors, VIP clients, media, on special occasions especially Christmas

20% retail - the retail customer is from Classes A and B from ages 15 - 70.

10% wholesale - retail establishments who promote our products under their own brand.

In general, the G&G client appreciates quality, exclusivity, and supporting community based enterprises.

Describe your competitors?

Gifts and Graces is the only not-for-profit social enterprise that supports marginalized groups through NGOs.

Our competitors:
1. Other fair trade organizations supporting handicrafts by SMEs
2. Other foundations and not-for-profit organizations with gift items e.g. Unicef
3. For-profit organizations with SMEs with similar products as suppliers
4. Retail establishments as gift sources e.g. department stores, specialty boutiques

What makes your business different/better than your competitors (competitive advantage)?

Gifts and Graces products give emotional satisfaction to the customer because they are good quality gifts made under the principles of fair trade by marginalized groups that are empowered to be self-sufficient

What makes your business, your product or service innovative?

A breakthrough innovation challenges existing procedures and norms.

NGOs and other marginalized groups are traditionally considered unreliable producers and their products unmarketable.

Gifts and Graces innovation is challenging this commonly held belief by championing only marginalized groups working with NGOs, cooperatives, and P.O.s. By marketing products these products we guarantee the quality and delivery of items which we don't produce.

How will you ensure the growth of your business?

Growth will be driven by increased sales and distribution of our products. We will look into strategic partnerships with other like-minded individuals by exploring a social distributorship or social franchising arrangements.

We will also explore developing other income streams especially in the area of training and capability building to ease pressure on sustainability through marketing. Lowering margins on products sold will also boost sales.

The Entrepreneur & Management

Describe the entrepreneur & management

The board of directors is composed of social entrepreneurs who embrace the Gifts and Graces mission of social development through empowerment. They are leaders in their fields who use their expertise in marketing, PR, and development work to set the direction for G&G's greater impact.

G&G's executive director's solid experience in social development in direct service to urban poor groups is complemented by experience in sales and marketing.

What specifically makes you and (if relevant) your management team most qualified to build this business?

As Executive Director I bring my experience in marketing livelihood products of urban poor communities and use this to multiply my impact to Gifts and Graces 18 partner communities. I am currently undergoing training on creating a sustainable scaled up social enterprise with focus measuring its social return on investment.

Together with the board we use our resources and networks to attract customers, volunteers, and supporters to our cause.

How much time do/will you expect to spend per week in the business?

I spend a minimum of 40 hours a week on the business. I spend around 50 hours a week on average. When the work requires it during peak season I can spend as much as 12 hours in a day or 60 hours a week.

Development

How does your business improve the local living standards (social and environmental)?

Increase production for our communities means increased income for food, education, and shelter and their secondary needs. This therefore means a better quality of life. It also means a new found self-esteem and a new hope that spreads throughout the communities.

Some of our products are made out of recyclable material e.g. tarpaulin banners, soda cans, doy packs. Recycling them cleans up the environment and reduces trash in landfills.

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